Delivery
Free Delivery On Your First 3 Orders
Shop online at Harris Farm Markets and receive FREE DELIVERY on your first three orders*. Spend a minimum of $80 and receive free delivery on your first 3 orders!
Click here for more information.
*Limited to 1 online account per household.
Free Wednesday & Saturday Delivery (Zone 1 & 2)
Applies to delivery addresses located within zone 1 & 2. Customers in these zones receive FREE delivery on orders of $80 or more scheduled for delivery on Wednesday & Saturday's on our 3-hour delivery service. This offer is valid for a limited time only!
Free Tuesday and Friday Delivery (Zone 3 & 4)
Applies to delivery addresses located within zone 3 & 4. Customers in these zones receive FREE delivery on orders of $80 or more scheduled for delivery on Tuesday and Friday on our 3-hour delivery service. This offer is valid for a limited time only!
LOCATIONS
To find out the delivery schedule or whether we deliver to your area, please enter your postcode in the search area below.
View Harris Farm Markets Delivery Areas in a full screen map
If in doubt about your eligibility, please email: online@harrisfarm.com.au
DELIVERY COSTS
How much does it cost and why?
Our delivery service fee varies depending on the size of your order, how small your delivery window is and how frequently you shop.
To see the details, please click through to our PROMOTIONS page.
| Product Spend | Weekly shopper with 3hr delivery window | Non-weekly shopper with 3hr delivery window | Weekly shopper with 1hr delivery window | Non-weekly shopper with 1hr delivery window | Last Minute Deliveries |
| $150 or above | $0 - FREE | $0 - FREE | $0 - FREE | $0 - FREE | $10 |
| $100 - $149.99 | $0 - FREE | $0 - FREE | $0 - FREE | $5.00 | $15 |
| $80 - $99.99 | $5.00 | $10.00 | $10.00 | $15.00 | $20 |
| <$79.99 | $15.00 | $20.00 | $15.00 | $20.00 | $25 |
This service fee covers a small part of:
- Website & customer service - maintaining the range and prices online, calling you if we're out of stock.
- Staff - shopping for a large shop takes time and our personal shoppers take care to pick the best fruit and veg in store.
- Courier costs - we're offering 1-hour delivery windows and our couriers require higher fees to meet this service.
Obviously, our service fees only cover a small portion of these costs but we understand many of our loyal customers want to receive their deliveries at home and we have to absorb some of these costs to retain your business.
Applies to delivery addresses located within zone 1 & 2. Customers in these zones receive FREE delivery on orders of $80 or more scheduled for delivery on Wednesday & Saturday's on our 3-hour delivery service.
Free Tuesday and Friday Delivery (Zone 3 & 4)
Applies to delivery addresses located within zone 3 & 4. Customers in these zones receive FREE delivery on orders of $80 or more scheduled for delivery on Tuesday and Friday on our 3-hour delivery service.
TIMES
Zone 1 Customers
Every day from midday to 10pm, in 1 hour timeslots or cheaper 3 hour time slots.
Occasionally Sydney traffic plays havoc with our delivery slots, if your order has not arrived within 20 minutes of your 1 hour slot please contact us at online@harrisfarm.com.au.
All pre-midday time windows (that are made available) will close for ordering at 3pm the previous day.
Zone 2, 3, 4 & 5 Customers
Delivery Times as per the above map
We intend to improve our service to these new wider areas as soon as possible but we hope the evening slot will be enough to help you get behind us!
Please note: we are not delivering to any addresses within the airport and cannot deliver to locations with water access only (such as Scotland Island).
SAME DAY DELIVERY
Order Cut Off Times?
- All morning time slots, when made available, close for ordering at 3pm prior day.
- Afternoon and evening time slots cut off as follows:
- If eligible, you could place an order by 5PM for delivery that same evening.
- In the instance of unexpected heavy volume of orders or once we have hit our maximum orders that can be handled in a day, we may stop accepting orders earlier than the advertised cut-off times. We apologise for any inconvenience this may cause.
If traffic plays havoc we might be 20mins early or late.
- We thank you for your patience and will happily refund your delivery fee if you notify us of a problem.
- Satisfaction Guaranteed on all products!
OTHER DETAILS
Adding delivery instructions
While we prefer you to be at home, you can give instructions explaining if and where you would like the product to be left if no one is present at the time of delivery, such as down the side of your house or with a neighbour.
Below your Cart (on the "Check Out" page) you can “Add a note to your Order...”. Please leave any relevant details or requests there.
How is my order confirmed?
Once you complete your purchase, you will receive an on-screen confirmation and an email with all relevant order details.
How can I track my order?
When your order ships you will receive an order fulfillment email.
We will let you know if anything changes with your order via email, text or phone.
If you have any questions, please call our customer service team on: online@harrisfarm.com.au
What if I'm not home during the scheduled delivery time?
If you think that you may not be home in time to receive your scheduled delivery or if you missed your delivery, please call Harris Farm Markets on (02) 9394 3111.
If you're not home during your selected time slot and you still want your delivery, we will do our best to redeliver your order; charging an additional delivery fee. You will also be charged for any perishable (fresh) product that has deteriorated in quality and needs to be replaced.
What if products are out of stock?
If we cannot service an item in your order we will give you a call and offer to replace it with a superior product. If we cannot offer a suitable replacement, we will refund you for any products not delivered.
If we can't reach you, the delivery note contained in your order will list all the products you've bought, and mark any substitutions you have received or products that need to be refunded due to lack of availability.
